You will receive your confirmation by email directly after you’ve placed your order. If you haven’t received your confirmation, please check your junk/spam mail folder as the email might have been flagged as spam. If you still haven’t received it, contact our Customer Support Team and we will help you!
Your order will usually be handled immediately by our great colleagues at the warehouse. This is why you usually receive your package very fast. Once your order has been processed, we will not be able to make any changes or cancel your order.
If there is something wrong with your order, please get in touch with our Customer Support Team for the best possible assistance!